We do hope that you enjoy your purchases. However, to err is human so you can always return your purchase.
However, we would like to receive the item back within 14 (calender) days after delivery. So if you want to return an item, please send it back within 14 days.
Please note that we do not cover the delivery cost of returns. Items can only be returned if they're in perfect condition and in the original packaging, so please ensure that they are packed well. We reserve the right to refuse a return on any item which is not in the right condition. Please take care to fully inspect your items to ensure you are happy with them before disposing of packaging, as failure to do so may result in us being unable to accept the returned item.
We are unable to issue a refund for items that are lost or damaged while being returned to us. We therefore recommend that you get proof of postage or a tracking number to follow your parcel.
If you plan to return a purchase, please notify us beforehand. This can be done either through email at firstname.lastname@example.org or by phone on +31(0) 629041822
The costs for the return shipment are yours.
With returns we adhere to the policy that however the purchase arrived at your doorstep, the same method should be used for returning it. So if you received a shipment through the mail, you can return via mail. Please provide us with the track & trace number to follow your parcel.
Purchases that were picked up at the store can be returned to the store. But please let us know you are coming beforehand, so we are expecting you.
Purchases that were delivered to you by truck and handsome strong men, will be picked up by us. Please contact us to make an appointment.
Upon receipt of your item will check first if all is as it should be. If everything is fine, we will let you know and you will receive a refund as soon as possible, but for sure within 14 days.